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Have a question about our software, licensing, installation, payment, or technical support?
Our support team is here to help.
Whether you need assistance before purchasing or after installation, feel free to contact us.
Contact Information
EightCoder (Trenoyany)
📍 Address:
Sonarpur, Kolkata, West Bengal, India
📧 Email:
[email protected]
How Can We Help?
💻 Product & Technical Support
Need help with installation, configuration, updates, or troubleshooting?
Contact us with your product name and a brief description of the issue.
🔑 License Support
Need help with:
- License activation
- License key
- Domain activation
- License renewal
- License-related issues
Please include your Order ID or registered email address when contacting us.
💳 Payment & Order Support
For payment-related questions, including:
- Payment not completed
- Duplicate payment
- Order not received
- Invoice-related questions
- Refund requests
Please provide your Order ID or payment transaction information.
🛒 Pre-Sales Questions
Not sure which product or license is suitable for you?
Contact us before purchasing. We can help you understand the product features, requirements, and license options.
Contact Form
Name
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Email Address
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Order ID (Optional)
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Subject
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- Product Support
- License Support
- Payment & Order
- Refund Request
- Pre-Sales Question
- Other
Message
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Support Information
For faster assistance, please include as much relevant information as possible, such as:
- Product name
- Order ID
- License information
- Error message
- Screenshot
- Server/hosting information, when relevant
Please do not send passwords, API secrets, payment card numbers, CVV codes, or other confidential credentials through the contact form.
Business Hours
Support Email: [email protected]
Support requests are handled during our normal support hours. Response times may vary depending on the complexity and urgency of the request.
Important
For refund requests, please review our Refund & Cancellation Policy before contacting support.
For general website and software usage, please review our Terms of Service and Privacy Policy.
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EightCoder (Trenoyany)
Self-Hosted Software & Digital Products
📍 Sonarpur, Kolkata, West Bengal, India
📧 [email protected]
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